2002 Old St Augustine Rd, Building A, Suite 50, Tallahassee, FL 32301

RFP: Integrated Information Management Solution

Integrated Information Management Solution Request for Proposals

The Children’s Services Council of Leon County (“CSC Leon”) seeks to establish, through a Request for Proposal (“RFP”), a contract for the development of an integrated information management system to manage specific business functions efficiently and maximize data analysis capabilities. Specifically, CSC Leon seeks a comprehensive solution to:

  1. Develop a grant making and contract management system with comprehensive performance measurement and reporting functions.
  2. Integrate with the current CSC Leon accounting software with task flow management and automation.
  3. Introduce an integrated customer relationship management (CRM) solution to enhance community engagement efforts.
  4. Work with existing community partner database systems to develop data sharing agreements and processes to better serve clients.

CSC Leon intends to select a single vendor that will demonstrate its ability to integrate various data sets across software solutions without extensive supplemental systems, add-ons, or customization.

The RFP is a method of competitive solicitation under CSC Leon’s Purchasing Policy. Those interested in submitting a Response are to comply with all terms and conditions described in the solicitation located at https://cscleon.org/announcements/.

All Respondents, except those deemed non-responsive, will be invited to make a 45-minute, closed, virtual presentation to the CSC Leon solicitation committee. Following this event, the solicitation committee will independently evaluate Responses against the published evaluation criteria. The scores of each solicitation committee member will be aggregated and then reviewed by the solicitation committee at a public meeting to reach consensus on a final ranking and recommend Contract award. The CSC Leon Governing Council will take up the recommendation at a subsequent public meeting and make the final decision concerning Contract award. CSC Leon will determine final contract terms, including the statement of work, upon selection.

CSC Leon will host a virtual informational session via Zoom on September 19 at 2 pm ET for any vendor interested in submitting a response. This session will be recorded and made available for public viewing. The purpose of the session is to communicate the intent, vision and ideal timeline for this RFP.

Submit all questions about the RFP in writing to the Purchasing Official via email (procurement@cscleon.org) by 5:00 PM ET on September 23, 2022. CSC Leon reserves the right to accept or reject any or all requests for clarification, either in whole or in part, and may require requests to be clarified or supplemented through additional written submissions. Respondents will be notified of the rejection of their request for clarification.

Please note, any person requiring a special accommodation due to a disability should contact the Purchasing Official.

All Respondent communications regarding the RFP shall be limited to the Purchasing Official. There shall be a “quiet period” between the date the RFP is advertised and the date the recommended award (or cancellation) has been announced. During the quiet period, no one acting on Respondent’s behalf may engage in any written or verbal communication or other attempts to influence anyone else at CSC Leon regarding this RFP, the merits of the Respondent, or whether CSC Leon should award the Contract to the Respondent. Any unauthorized contact may disqualify the Respondent from further consideration.